District Repayment Plan Program
The District’s Repayment Plan provides customers that have outstanding past due balances the opportunity to spread repayment of the balance over a six-month timeframe. Successful admission into the Program will ensure customers avoid penalties and shut offs due to non-payment if agreed to payment plan terms are adhered to by customer.
The Program is not available to those customers that are on the District’s active shut-off list or have previously defaulted on a District payment plan.
-Customers desiring to set-up a payment plan must fill out, sign, and submit the online Application Form prior to being shut-off by the District. Only online submissions will be accepted so please do not mail in your application.
-Tenants can apply although the District may request landlord (owner) authorization prior to application approval.
– The Program provides up to six months to repay outstanding balances so long as current balances remain paid in full during this time frame.
-The monthly repayment will be 1/6th of the past due balance plus full payment of all current charges while in the Program. There is no fee nor interest incurred while in the Program.
-If monthly total invoice amount is not paid in full, and received by the invoice due date, the customer will have defaulted from Program.
-Should a customer default from Program, District policy states that all delinquent account balances will be assessed a 10% penalty and be shut-off and remain shut-off until total past due balance is paid in full.
– In addition, delinquent accounts will incur a minimum shut-off fee of $25.00 which will be added to any past due account balance. After successful repayment of past due balance, a minimum of a $25.00 turn-on fee will be added to the customers next statement balance.
DISTRICT REPAYMENT PLAN PROGRAM APPLICATION FORM
View and Pay Bill Online
Water charges will be billed monthly and are delinquent 45 days after the billing date. A 10% penalty charge will be assessed on all accounts 60 days after the billing date.
Forty days after the billing date, the person responsible for an unpaid bill will be notified in writing of the delinquency, and should that account not be paid in full within the next 20 days after being sent the delinquency notice, a lien may be filed against the property (RCW 57.08.081).
After connection service fees or various water charges have been delinquent for 60 days, water to the property may be completely shut off and will remain off until said account’s accrued charges, penalties and interest are paid in full. The District may also bring a suit for foreclosure at this time.
The bills are processed once a month on the first day of the month. Due date is the last day of the month. Water charges will be billed monthly and are delinquent 45 days after the billing date. A 10% penalty charge will be assessed on all accounts 60 days after the billing date.
Bill Payment Options
Your bill can be paid in person at the office with cash or check, mailed in with a check or money order, dropped in the drop box in front of the office, paid through your banks bill pay and paid through Xpress bill pay using debit, credit and electronic funds transfer. Debit and credit cards are not accepted in the office at this time.
Frequently Asked Questions
Schedule an Inspection
For inspection requests, answers to specific cross connection control questions and lists of approved assemblies please contact Whitworth Water District at 509.466.7511 or by email at email@example.com.
What is the Backflow Testing Program?
Whitworth Water District’s Backflow Testing program protects our water system from potential sources of contamination. Cross connections are any physical link between the public water system and a source of non-potable liquid. Contamination can also result from connections to solid or gas sources that might backflow into the clean water system.
Where can I find the Backflow Preventer Inspection and Field Test Report?
The link for the backflow preventer inspection and field test report can be found be clicking here.
What is Backflow Prevention?
Backflow results when pressure at the location water is being delivered is higher than the pressure delivering water to the same point. This can be caused by high velocities in pipes from maintenance, line breaks or fire fighting. Sources of back-pressure include booster pumps, boilers, elevated piping, and interconnections with auxiliary systems.
Backflow preventers are mechanical assemblies that help stop cross contamination of the clean water system.
Backflow Prevention Devices
- Air gaps (AG)
- Reduced Pressure Backflow Assemblies (RPBA)
- Double Check Valve Assemblies (DCVA)
- Double Check Detector Assemblies (DCDA)
- Pressure Vacuum Breaker Assemblies (PVB)
- Spill Resistant Backflow Assemblies (SVB)
- Atmospheric Vacuum Breakers (AVB)
The required type of assembly is determined by the assessed hazard:
- High Hazards: Air Gaps and Reduced Pressure Backflow Assemblies
- Low Hazards: Double Check Valve Assemblies, Spill Resistant Vacuum Breakers, Pressure Vacuum Breaker Assemblies or Atmospheric Vacuum Breakers