What is a booster account?
A booster account is an account set up specifically for your area. When the District needs to keep the pressure up at your house, they boost the water to your house through a booster station. There is a small monthly fee for this service.
Where is the water rate schedule?
The rate schedule is located under the water rates and services tab on the home screen. You can also access it by clicking here.
What is an assessment charge?
An assessment charge is a charge that everyone in an area is charged for the cost of bringing water to their area (laying pipe, upgrading the previous system). This charge is in addition to connecting a service to a property.
How do I find out the balance owing on my assessment?
To find out how much is owed on your assessment either call the District office at (509) 466-0550, or email email@example.com.
Do you add fluoride to the water?
Whitworth Water does not add fluoride to the water.
Should I contact Whitworth Water when I sell my home, or buy a new one?
Yes, we appreciate being able to have current contact information and knowing what Title Company or Closing Attorney to contact if we have questions on the transfer. Another option is to visit Manage Your Account section under the Customer Service section to report the information yourself. You can access the Manage Your Account section by clicking here.
What is the hardness of the water?
To find out the hardness of your water call the District office at (509) 466-0550.
What is the water pressure at my residence?
To find out the water pressure at your residence call the Operations Department at (509) 466-7511 and we will send out a technician to check your water pressure.