District Repayment Plan Program
The District’s Repayment Plan provides customers that have outstanding past due balances the opportunity to spread repayment of the balance over a six-month timeframe. Successful admission into the Program will ensure customers avoid penalties and shut offs due to non-payment if agreed to payment plan terms are adhered to by customer.
The Program is not available to those customers that are on the District’s active shut-off list or have previously defaulted on a District payment plan.
-Customers desiring to set-up a payment plan must fill out, sign, and submit the online Application Form prior to being shut-off by the District. Only online submissions will be accepted so please do not mail in your application.
-Tenants can apply although the District may request landlord (owner) authorization prior to application approval.
– The Program provides up to six months to repay outstanding balances so long as current balances remain paid in full during this time frame.
-The monthly repayment will be 1/6th of the past due balance plus full payment of all current charges while in the Program. There is no fee nor interest incurred while in the Program.
-If monthly total invoice amount is not paid in full, and received by the invoice due date, the customer will have defaulted from Program.
-Should a customer default from Program, District policy states that all delinquent account balances will be assessed a 10% penalty and be shut-off and remain shut-off until total past due balance is paid in full.
– In addition, delinquent accounts will incur a minimum shut-off fee of $25.00 which will be added to any past due account balance. After successful repayment of past due balance, a minimum of a $25.00 turn-on fee will be added to the customers next statement balance.
DISTRICT REPAYMENT PLAN PROGRAM APPLICATION FORM